[vc_row content_width=”grid” content_aligment=”center” css=”.vc_custom_1445506120301{padding-top: 64px !important;padding-bottom: 63px !important;}”][vc_column][vc_empty_space height=”20px”][vc_column_text]

Supporting our clients after the initial purchase of one of our solutions is VERY important to us at MedNet. To make it as simple as possible for you, we have provided all you need to know in one simple, easy to locate location

[/vc_column_text][/vc_column][/vc_row][vc_row content_aligment=”center”][vc_column][qodef_button size=”large” type=”solid” hover_animation=”” target=”_self” icon_pack=”” font_weight=”” text=”Lodge a support ticket” link=”https://support.mednet.com.au/portal/kb/mednetgroup”][vc_empty_space height=”20px”][/vc_column][/vc_row][vc_row content_width=”grid” content_aligment=”center”][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-6″][qodef_elements_holder][qodef_elements_holder_item background_image=”2564″ item_padding=”51px 10px 62px 10px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default”][qodef_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-envelope” size=”qodef-icon-tiny” custom_size=”47″ type=”normal” icon_animation=”” link=”mailto: support@mednet.com.au” target=”_self” icon_color=”#ffffff” hover_icon_color=”#dc143c”][vc_empty_space height=”10px”][vc_column_text]

Contact Us

[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][vc_empty_space height=”27px”][vc_column_text]Our friendly customer support can be contacted via email, telephone or the contact form during our office hours.[/vc_column_text][vc_empty_space height=”60px”][qodef_elements_holder][qodef_elements_holder_item background_color=”#000000″ background_image=”555″ item_padding=”51px 10px 62px 10px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default”][qodef_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-cloud-download” size=”qodef-icon-tiny” custom_size=”47″ type=”normal” icon_animation=”” link=” https://mednet.com.au/downloads/” target=”_blank” icon_color=”#ffffff” hover_icon_color=”#ffffff”][vc_empty_space height=”10px”][vc_column_text]

Downloads

[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][vc_empty_space height=”27px”][vc_column_text]COMING SOON: MedNet want you to benefit from the latest technology. Keep your software up to date with the latest version and fees[/vc_column_text][vc_empty_space height=”60px”][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-6″][qodef_elements_holder][qodef_elements_holder_item background_image=”562″ item_padding=”51px 10px 62px 10px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default”][qodef_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-docs” size=”qodef-icon-tiny” custom_size=”47″ type=”normal” icon_animation=”” icon_color=”#ffffff” hover_icon_color=”#ffffff”][vc_empty_space height=”10px”][vc_column_text]

Documentation

[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][vc_empty_space height=”27px”][vc_column_text]COMING SOON: Want to find an answer? Check out our comprehensive documentation[/vc_column_text][vc_empty_space height=”60px”][qodef_elements_holder][qodef_elements_holder_item background_image=”893″ item_padding=”51px 10px 62px 10px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default”][qodef_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-wrench” size=”qodef-icon-tiny” custom_size=”47″ type=”normal” icon_animation=”” link=”mailto: support@mednet.com.au” target=”_self” icon_color=”#ffffff” hover_icon_color=”#ffffff”][vc_empty_space height=”10px”][vc_column_text]

Report A Bug

[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][vc_empty_space height=”27px”][vc_column_text]Our goal is to provide you with a product that functions correctly. But have you noticed something not right? Let us know[/vc_column_text][vc_empty_space height=”60px”][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-6″][qodef_elements_holder][qodef_elements_holder_item background_image=”563″ item_padding=”51px 10px 62px 10px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default”][qodef_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-earphones-alt” size=”qodef-icon-tiny” custom_size=”47″ type=”normal” icon_animation=”” icon_color=”#ffffff” hover_icon_color=”#ffffff”][vc_empty_space height=”10px”][vc_column_text]

Support

[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][vc_empty_space height=”27px”][vc_column_text]Contact Support: support@mednet.com.au or 1300 765 110, option 1[/vc_column_text][vc_empty_space height=”60px”][qodef_elements_holder][qodef_elements_holder_item background_image=”4354″ item_padding=”51px 10px 62px 10px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default”][qodef_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-credit-card” size=”qodef-icon-tiny” custom_size=”47″ type=”normal” icon_animation=”” icon_color=”#ffffff” hover_icon_color=”#ffffff”][vc_empty_space height=”10px”][vc_column_text]

Pay Online

[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][vc_empty_space height=”27px”][vc_column_text]To pay your invoice  with your credit card, call us on 1300 765 110. Online payment coming soon[/vc_column_text][vc_empty_space height=”60px”][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-6″][qodef_elements_holder][qodef_elements_holder_item background_image=”717″ item_padding=”51px 10px 62px 10px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default”][qodef_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-phone” size=”qodef-icon-tiny” custom_size=”47″ type=”normal” icon_animation=”” icon_color=”#ffffff” hover_icon_color=”#ffffff”][vc_empty_space height=”10px”][vc_column_text]

Purchase SMS

[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][vc_empty_space height=”27px”][vc_column_text]Run out of SMS? 1 way & 2 way available. Purchase more by calling us: 1300 765 110[/vc_column_text][vc_empty_space height=”60px”][qodef_elements_holder][qodef_elements_holder_item background_image=”564″ item_padding=”51px 10px 62px 10px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default”][qodef_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-clock” size=”qodef-icon-tiny” custom_size=”47″ type=”normal” icon_animation=”” icon_color=”#ffffff” hover_icon_color=”#ffffff”][vc_empty_space height=”10px”][vc_column_text]

Office Hours

[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][vc_empty_space height=”27px”][vc_column_text]Our offices are open 8.30am – 5.30pm (AEST) Monday to Friday, excluding NSW public holidays[/vc_column_text][vc_empty_space height=”60px”][/vc_column][/vc_row]